When will my package be shipped?
Your order will ship in 24 to 48 hours after your order has been received at our fulfilment centre(s). These times may be extended during holidays, launches/restocks, limited edition releases and promotions.
I placed an order. When will my package arrive?
Once shipped, delivery time for standard shipping within India is 3-10 business days depending on your location.
How can I track my order?
You can track your order by using AWB# (tracking number) which will be sent via text/email after processing of your order is complete. The number gets activated within 24-48 hours and can be used to track your order on delivery partner’s website.
How can I reach your customer service team and when should I expect a response?
For customer service inquiries only, please email email@example.com or call on 011-42657853. Our Customer Service team is available M-F 9am-5pm (UTC+2). We do our best to respond to all customers within 48 hours.
Do you ship internationally?
We are currently shipping in India only and do not offer international shipping, but we will soon. Please join our mailing list to get notified when international shipping is available.
Are VM Nutrition products sold at any other retailers?
No. VM Nutrition products are not available on any other supplement stores or e-commerce websites. This is the best way to avoid the sale & production of duplicates and fakes to ensure you receive genuine products. Exclusively available at vmnutrition.com
What if the item received is damaged, wrong product or missing units?
If you received a damaged item or wrong product was dispatched to you or the units are missing as per ordered quantity; please do not open/break the protective-seal and immediately call us on 011-42657853 and email the photographs of outer packaging box and the products received in it at firstname.lastname@example.org